about us
Alsendo Group
We are a leader in the field of logistics and technological solutions for businesses. Our customers use our products and services for easier functioning in the complex world of shipping and after-sales processes. We enable scalable growth by improving customer loyalty and customer experience.
over 150 countries
within our reach
5+ million parcels
sent each month
300,000+
businesses trust us
150+ delivery options and 212,000Â
parcel points
Who are our solutions for
Our technological solutions are created based on the analysis of the needs of various industries and the size of businesses conducted.
large companies & marketplace
We integrate many solutions aimed at optimizing time and costs related to shipping processes, increasing sales and end-customer satisfaction. The scope of our competences includes:
- advice and support in the selection of optimal technological solutions for individual business needs,
- outsourcing of technological processes related to logistics,
- access to all leading courier companies in the world, including DHL, UPS, DPD, Fedex, Geis, TNT, InPost, GLS,
- free plugins and integrations with 50+ store platforms, including ERP Box, WooCommerce, Magento, PrestaShop,
- sending parcels on individual contracts,
- additional services for personalizing communication with customers: e-mail notifications about the status of the shipment, tracking page, branded map,
- access to a unique map on the market with all transmission and reception points with the ability to add your own points,
- return handling,
- full technical support throughout the entire cooperation,
- individual care from the Customer Advisor.
small and medium businesses
We have many years of experience and expert knowledge in providing solutions for SMEs. Our business customers receive:
- access to all leading couriers in the world, including DHL, UPS, DPD, Fedex, Geis, TNT, InPost, GLS,
- free plugins and integrations with 50+ store platforms such as Magento, PrestaShop and Shoper,
- advanced functions in the shipping panel,
- ability to import orders,
- sending parcels on individual contracts,
- convenient forms of settlement,
- no shipping minima,
- additional services for customizing communication with customers,
- return handling,
- individual care from the Customer Advisor.
individual customer
Our portfolio includes shipping services for individual customers. We have experience in directly servicing our customers by providing:
- easy access to the intuitive sending panel,
- quick valuation of the shipment,
- automatic generation of waybills,
- the most popular shipping methods: deliveries to the addressee and parcel lockers,
- possibility of using the best carriers,
- expert support in the after-sales process,
- monitoring the consignment at every stage of its journey.
Our brands
Explore our brands and get the service
that best suits your needs.
We operate globally:
- Complete integration solutions with multiple carriers enabling the growth of companies on a global scale.
- Key global and local carriers, as well as a set of additional services within one software platform, are available.
- Optimisation of shipping and service processes thanks to structured API communication.
- Unique SaaS services for personalisation of communication at the delivery stage and automated return process.
Our technologies
-
- Immediately available solutions to shorten the stages of selection, negotiation and integration with carriers, as well as the need to update the software each time.
- Full range of services and carriers within one platform.
- Over 50 ready-made plugins and API integrations with e-commers platforms, free technological solutions.
- Outsourcing of cumbersome and complicated maintenance processes.
- Access to SaaS services designed to develop key business areas: sales, communication, post-sales service.
-
Automation
Save time with ready-made integrations with carriers and sales platforms. Use automated shipping solutions.
Sending
150+ delivery options and 134,000 drop-off and pick-up points.
Tracking
Personalize communication with customers at every stage of parcel delivery.
Returning
Offer a convenient return process.
They trusted us
companies that use our technology solutions:
News
Here you will find the most important information about our activities, investment plans and ongoing CSR campaigns.
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Contact
Are you interested in establishing cooperation?
Contact us.
Alsendo sp. z o.o., ul. F. Klimczaka 1, 02-797 Warszawa